This process is essential to meet Anti-Money Laundering (AML) rules and Know Your Customer (KYC) standards.
What documents are required?
You will need to provide two types of documents:
Proof of Identity (POI)
Proof of Address (POA)
Proof of Identity (POI)
Your identity document must meet the following criteria:
Full name matches your Bullwaves account exactly
Date of birth confirms you are at least 18 years old
Valid and unexpired
Includes a clear photo of you
Shows all four edges (full document must be visible)
High resolution, readable, and not cropped
Officially issued by a government authority
Accepted POI documents:
Valid passport (include signature page)
Valid national identity card
Valid driver’s license
The document must show your full name, date of birth, photo, and expiration date.
Proof of Address (POA)
Your address document must meet these criteria:
Matches the name on your proof of identity
Shows a clear, valid residential address (no PO Boxes)
Issued within the last 6 months
High-quality, readable, and in full color
All four corners visible
Accepted POA documents:
Recent bank statement
Utility bill (gas, electricity, water, internet, etc.)
Government-issued tax or citizenship document
If you can’t provide separate POI and POA documents, you may submit a single document that includes both name and residential address (e.g. a driver’s license with address), as long as it hasn’t already been used as your POI. This is subject to review and approval.
Supported file formats and size
File types:
.jpg,
.jpeg,
.png,
.pdfMaximum size: 5 MB
Formats accepted: photo, scan, or photocopy (all edges must be visible)
Providing proper documentation ensures a smooth onboarding process and unlocks full access to your trading account.