Keeping your account information accurate is essential for a smooth trading experience. Follow the steps below to update your account name or residential address:
To Update Your Residential Address
Please provide a recent proof of address that meets the following criteria:
Clearly shows
your full name
and
new address
Is
dated within the last 6 months
Is
easy to read and not altered
Accepted documents include:
Utility bills
Bank or credit card statements
Government-issued letters
To Update Your Account Name
If you need to update the name registered on your account, please send:
A
valid, government-issued photo ID
(e.g., passport or national ID card)
A
government-issued document
confirming your name change (if applicable), such as a marriage certificate or legal name change record
How to Submit the Documents
Email the required documents from your registered email address to:
support@bullwaves.global
Important Notes
Both your proof of identity and proof of address must meet the same standards as outlined in our article:
What documentation is required to open a live trading account?
Our team will review your request and contact you if additional verification is needed.
Let us know if you need any assistance. We're here to help!