If you no longer have access to your registered email address or phone number, you can still update your contact information by following these steps:
Step 1: Contact Our Support Team
Send an email to support@bullwaves.global from your new email address, if possible.
Step 2: Verify Your Identity
Attach a clear photo of yourself holding your government-issued photo ID next to your face.
Make sure:
The ID is
clearly visible and legible
The ID
matches the information on your account
Example:
(Replace with your own image link if needed)
Step 3: Include the Following Details
Make sure to include the following in your email:
Full name
(as registered on your account)
Date of birth
Residential address
Current registered phone number or email address
New phone number or email address
Reason for requesting the change
What Happens Next
Once we receive your request, our team will review the information and may contact you for further verification.
After approval, we will update your contact details on your account.
Need help? Contact support@bullwaves.global