If your MetaTrader 5 platform shows a “No Connection” message, it means the platform is unable to establish a link between your device and the trading server. This issue usually stems from incorrect login details, but not always.
🔍 Possible Causes and How to Fix Them
The first thing to check is your login credentials. Make sure you’ve entered the correct account number, trading password, and server name, as provided in your Bullwaves welcome email. Even a small mistake (such as a missing character or wrong server) can block the connection.
If the credentials are correct, try these steps:
Verify your internet connection
. A weak or unstable connection can prevent MetaTrader from reaching the server.
Double-check the server name
in the login window. If you’re logging into a live account, make sure you’ve selected the
Bullwaves-Live
server (or
Bullwaves-Demo
for demo accounts).
If you're still seeing the error, the issue may be temporary or related to server maintenance. You can confirm this with
.