Funds Deducted but Not Received?
If your bank or payment provider shows a successful deduction, but the funds are not yet visible in your Bullwaves account, don’t worry, we’re here to help.
What You Need to Provide
Please gather and send us a proof of payment that includes the following details:
Amount deducted
Sender name
(must match your trading account)
Transaction details
(e.g., bank statement or payment receipt showing the deduction)
How to Contact Us
Send the above information to our team at:
support@bullwaves.global
Or reach out via Live Chat
Why This Helps
Providing accurate payment proof helps us:
Trace your transaction faster
Resolve the issue efficiently
Credit your funds as soon as possible
Still need help? Our support team is available 24/7 to assist you.