Still Waiting for Your Withdrawal?
Most withdrawals are processed within 1 to 5 business days, depending on the payment method selected. If more than 5 business days have passed and you still haven’t received your funds, it’s important to investigate the cause and reach out for support.
Common Reasons for Delays and What to Do
Credit or Debit Cards
Sometimes, cards may be expired or invalid. In such cases, check with your card issuer to confirm the status.
If the transaction is rejected and returned to Bullwaves, the funds will be reversed back to your trading account once the return is confirmed by your card provider.
Bank Transfers
Issues like closed accounts or incorrect bank details can cause delays.
If your bank
has received the funds but not released them
, request a refund back to Bullwaves and provide a confirmation document.
If your bank
has not received the funds at all
, we will investigate and
reverse the payment
back to your account once verified.
Cryptocurrency (USDT / BTC)
If the crypto withdrawal address is incorrect, the transaction may be rejected by our system. However, if it’s already been processed and sent to the blockchain, it may be irreversible or lost. Please ensure wallet addresses are correct before confirming the withdrawal.
Need Help?
If your funds haven’t arrived and you suspect an issue, contact us immediately via live chat or email at support@bullwaves.global. Our team will assist you with tracking and resolving the issue as quickly as possible.