1. Double-check your email address
Make sure you entered the correct email address, including:
Accurate spelling
Correct domain (e.g.,
@gmail.com,
@outlook.com)
No extra spaces or special characters
Even a small typo can prevent delivery.
2. Check your spam or junk folder
Sometimes, verification emails get filtered into your spam, junk, or promotions folders. If you find the message there, mark it as “Not Spam” so you don’t miss future emails.
3. Wait a few minutes
In periods of high traffic, email delivery may be delayed. Wait 5–10 minutes and check again, including all folders.
4. Click "Resend Code"
On the registration page, use the “Resend” option to send a new code to your email address.
5. Review your email filters
If you have advanced filters or forwarding rules, they may block or reroute the email. Add support@bullwaves.global to your email whitelist or safe sender list.
6. Clear your browser or switch browsers
Sometimes browser issues can interfere with the registration process. Try:
Clearing your browser cache and cookies
Using a different browser (e.g., switching from Safari to Chrome)
7. Try a different email address
If all else fails, try registering with a different email provider to ensure successful delivery.
If you’ve completed all the steps above and still haven’t received the code, please contact our support team at support@bullwaves.global we’re happy to help.